Posts Tagged survey

Comscore: Samsung, Android Take Lion’s Share US Smartphone Market, Apple Distant Second

Apple had very high hopes that the release of the new flagship gadget, the iPhone 5, would turn around their dwindling market share being taken by Google in the US back in September.  4 months after the release of the new smartphone, the company’s market share in the US according to comScore had not increased much and Android remains the most preferred and used operating system on mobile devices.  According to figures from comScore released yesterday there were on average 123.3 million smartphone users in the US by the end of November 2012 and an average of 53.7 percent of them used Android devices.

smartphones

ComScore is an international Internet information provider that provides consumer insight information to leading companies for successful marketing, trading strategies and to boost sales.  Their newest results are based on survey of 30,000 consumers, a part of their MobiLens research.  This research revealed that Apple comes second as to Android as the most used operating system with 35% of the smartphone market and 26.9 % of the overall mobile phone market.  Interestingly, Samsung remains the most dominant handset in the US with a 26.9% share followed by Apple’s iPhone taking 18.5% of the market.  Apple displaced LG from the second position after the launch of the iPhone 5 as the South Korean company now commands 17.5% of the market.  The other two companies on the top five of the most popular handsets in the market are Motorola on the fourth position with a 10.4% market share and HTC with a 5.9% market share.

This survey did not include holiday shopping figures as this is the time when most handsets were bought and the figures should upset these results.

comScore

ComScore also discovered that the number of users using smartphones keeps climbing and is now at 53% and like their previous studies in August, the war is between Google’s Android and Apple’s iOS.  The results show that Android is still dominating the market with 53.7% market share up from 52.6% back in August while Apple’s iOS has also gained a little from 34.3% to 35%.  RIM’s blackberry, Microsoft’s Windows phone and windows Mobile OS and Symbian are still on a downward spiral as they continue to lose market share.  RIM lost 1% in the 3 months from August to November from 8.3% to 7.3%, Microsoft lost 0.6% from 3.6% to 3.0% and Symbian is almost extinct as it is now in use on 0.5% of the devices down from 0.7% in August 2012.

 

Top Smartphone Platforms

Aug ‘12 Nov ‘12 Change
Google 52.6% 53.7% 1.1
Apple 34.3% 35.0% 0.7
RIM 8.3% 7.3% -1.0
Microsoft 3.6% 3.0% -0.6
Symbian 0.7% 0.5% -0.2
Total Subscribers 100.0% 100.0% N/A

 

Source: comScore MobiLens

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88% of the People Who Took The Meet Your Match Challenge Would Opt For Windows Phone Says Microsoft

wp-love

Microsoft’s Windows Phone 7 wasn’t doing all that well when it was first launched. People weren’t too much in favor of the change in UI and there were a few other niggles with the platform. And then came Nokia, which brought a lot of promise to the table. Right about then, Microsoft decided to take marketing up a notch and started the “Smoked by Windows Phone” challenge. Nokia also joined in on the fun with the “Blown Away by Lumia” campaign. The idea basically was to educate random users about the advantages of Windows Phone and conduct tests against the phones in their pockets. This campaign was mostly a success except in a few cases.

After Windows Phone 8 was launched, Microsoft reintroduced the campaign and called it “Meet Your Match”. This campaign, according to Ben Rudolph a.k.a The PC Guy, has managed to impress customers so much that in a survey conducted among users who took the challenge, 88% felt that Windows Phone was better than what they had with them. This is something Microsoft likes to brag and rightly so. The accuracy of the claims however, is in question. This is much better than MS’ Scroogled and the #DroidRage debacle on Twitter.

It’s not news to us that this campaign relies heavily on the positive points of Windows Phone and doesn’t necessarily highlight the downsides of the platform. This isn’t a bad thing as every company does this in its own sweet way. The Windows Phone gang has now asked us to brace ourselves as it is preparing to launch the campaign on a much wider scale. So expect to find Ben Rudolph himself or other Microsoft volunteers to follow you around in malls urging you to take the challenge. We’re not sure if everyone agrees with what Microsoft/Windows Phone team has to say. But we should know if their words hold any substance once the sales figures for Q4 are out. As of now, it seems like the Lumias are doing fairly well in the market. And in places where the Lumias aren’t available, it’s the HTC 8S and 8X. The recently launched Samsung Ativ S should make some noise too this holiday season. It’s going to be very tough for Microsoft though, especially with BlackBerry 10 emerging from the ground up in January. Microsoft has also been very kind to the customers by offering them free phones to bring them towards the WP team. Have you been impressed by Windows Phone 8 and what the OEMs have to offer with it?

Source: Windows Phone Blog
Via: Phone Arena

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Mobile Nations Survey: Do you use a car mount with your smartphone?

This Mobile Nations Survey comes to you via our accessories team. We're always putting new smartphone accessories to the test, and are often getting into debates over which are the best.

One topic where the team is 100% in agreement though is car mount docks. We think that car mounts are the absolute best way to take your smartphone with you on the road.

We're curious to know if you agree, if you own a car mount or not, if you like them or not and why. Thanks for sharing!

Take the Survey

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State of the Mobile Nations Survey: We need your opinion!

State of the Mobile Nations Survey

With new Apple, Android and Windows Phone 8 devices hitting the market this fall, and new BlackBerry 10 phones just around the corner in early 2013, there have never been so many amazing phones on the market to choose from.

Before the holiday season hits, we wanted to pause for a moment and check in to see where everybody is at. It'll only take a minute or two to fill out this State of the Mobile Nations survey, and we'll love you forever if you do. Thanks for participating!

Take the Survey!

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Samsung named the 4th Most Innovative Company in the World

The South-Korean multinational giant- Samsung has been voted as the fourth most innovative company in the world by Booz & Company’s annual survey of the Top 10 Most Innovative Companies. Samsung took a massive leap this year by jumping up five places from its previous year standing.

The survey was conducted by Booz & Co on nearly 700 companies. Apple still remains the world’s most innovative company in the world according to the survey, and tops the list at #1. Google stood next on the list, followed by the American multinational conglomerate- 3M.

“By incorporating avant-garde technologies like large OLED displays and NFC (near field communication) into its products, Samsung takes a different approach towards innovation than Apple. Apple’s innovation focuses rather on bringing different parts of ecosystem together and integrating them with meticulous detail.” said Reticle Research analyst Ross Rubin.

Apple is topping the Booz & Co chart since almost three years. This year, there’s been a perpetual increase in the leads than the previous years. More than 80 percent of the respondents named Apple as the world’s most innovative company. The second placed Google was the choice of nearly 43% respondents.  On the Top 10 rankings, Samsung is followed by some big names like GE, Microsoft, and Toyota, P&G, IMB, and Amazon. Facebook, which took the 10th spot on the previous year rankings, has been kicked out of the list by Amazon.

Samsung ranks #6 on R&D, way ahead of Apple which ranks #53 on the list. Apple invests only $2.4 billion in R&D, which is less than 2.2 percent of its total sales. It’s surprising how Samsung, which has developed much better products than its counterparts, lags behind Apple Inc. in the survey.

“I think Apple is a leading innovator among tech companies – but innovation comes from many companies, and it`s easy to point to clear examples from many of Apple`s competitors,” told Forrester analyst Charles Golvin. “A big distinction for Apple is the breadth of areas in which it innovates: hardware, industrial design, software, usability, retail. Many of its competitors are strong in one or more of these areas but not across the board.”

Samsung is now the world’s largest mobile phone maker, world’s second largest semi-conductor chip maker (after Intel), world’s largest television manufacturer, and also the world’s largest LCD panel manufacturer. While Apple has concentrated on perfecting just a handful of products, Samsung has succeeded in developing a wide range of versatile products (Smart TVs, Tablets, Phablets, Smartphones, Dual-core chips, and much more).

Though the ranking suggest otherwise, Samsung definitely look poised in taking over Apple’s place as the world’s most innovative company in the forthcoming years. Innovation is never about augmenting a narrow set or products; it’s about developing a wider range of products- that’s what Apple needs to understand.

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AT&T launches 4G LTE in 9 new markets, 40 more by end-2012


4G is the fourth generation of cell phone mobile communications standards, a technology which is still in its infancy in the U.S. AT&T has made it public that they will be expanding their 4G LTE network to as many as nine new markets. By the end of the year, the telecom major is expected to make 40 more areas LTE enabled.

The news has come right in time when Apple is about to launch its next-generation iPhone on September 12th. The iPhone 5 is the first iPhone to support 4G LTE connectivity.

AT&T’s 4G LTE has been launched today in the following areas:

• Anchorage, Alaska
• Bakersfield, Calif.
• Bridgeport, Conn.
• Jacksonville, Fla.
• Modesto, Calif.
• North Montgomery County, Md.
• Northern New Jersey
• Omaha, Neb.
• Syracuse, N.Y.

As of now, the carrier has two variants of 4G network – HSPA+ and LTE. The LTE is proven to be faster than HSPA+. AT&T promises its LTE network to deliver 10 times faster data transfer when compared to 3G. It will be deploying its LTE network in the following areas by end of this year.

• Albany, N.Y.
• Albuquerque, N.M.
• Allentown, Penn.
• Hartford, Conn.
• Hawaii
• Knoxville, Tenn.
• Lancaster, Pa.
• Little Rock, Ark.
• Louisville, Ken.
• Milwaukee, Wis.
• Memphis, Tenn.
• Nashua, N.H.
• Charleston, S.C.
• Cincinnati, Ohio
• Columbia, S.C.
• Columbus, Ohio
• Detroit, Mich.
• El Paso, Tex.
• Fayetteville, N.C.
• Portland, Ore.
• Providence, R.I
• Reading, Pa.
• Rochester, N.Y.
• Sacramento, Calif.
• Salinas-Seaside-Monterey, Calif.
• Seattle, Wash.
• Springfield, Mass.
• Toledo, Ohio
• Tucson, Ariz.
• Tulsa, Okla.
• Wilkes-Barre, Penn.
• Wilmington, Del.
• Ft. Myers, Fla.
• Gary, Ind.
• Grand Rapids, Mich.
• Green Bay, Wis.
• Harrisburg, Pa.
• New Haven, Conn.
• Philadelphia, Penn.
• Pittsburgh, Penn.

Back in August, Piper Jaffray, a U.S. middle-market investment firm, conducted a survey which showed that 47% per cent of the consumers in US don’t actually need ultra-high-speed internet connection, though more and more mobile manufacturers are keen on releasing 4G LTE-capable devices. The survey apparently had 3,000 respondents, which is quite a lot of people. As per the results, 47% of the respondents believed that 4G LTE was not needed while 26% shared their thoughts that all 4G network technologies are the same. Only 15% stressed that 4G LTE is the best as far as fast internet connection is concerned.

Considering Apple’s huge fan base, lot more people are expected to make use of 4G networks once iPhone 5 is launched. What are your thoughts on this? Let us know using the comment form below.

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Motorola preparing another Jelly Bean update for the Motorola Xoom WiFi

Motorola Xoom WiFi

Look, lets be honest here. The Motorola Xoom WiFi is pretty much a device like the OG Droid that refuses to die. Aside from the Nexus 7 and the Asus Transformer Pad TF300T, it's the only tablet to have Android Jelly Bean on it and now, Motorola has sent out invites for yet another update for it:

Thanks for joining the Motorola Feedback Network. We are inviting owners of the Motorola WiFi Xoom (U.S. only) to participate in an early preview of a new software release, and provide feedback. If you are not currently using a Motorola WiFi Xoom, please excuse and ignore this email.

Click this link — [Link redacted] — to take the enrollment survey if you wish to take part. Note that you must be a member in good standing of the Motorola Owners' Forums to be included. The registration window could close without notice so please respond as quickly as possible.

So yeah, there you have it. Another Jelly Bean update will soon be rolling out to the U.S. Motorola Xoom WiFi. As of right now, there is no indication of what changes it will bring but we'll be sure to let you all know as soon as we know.

Thanks, Chad!

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Can Microsoft emerge as the Dark-horse in the iOS-Android Face-off?

Assuredly, you would have heard the story of two stupid cats and one clever monkey. While the cats scuffle relentlessly to get the larger piece of cheese, the clever monkey just snaps in and walks away with cheese.  Moral of the story: When two end up in a brawl, it’s always the third one who grabs it all.

The way things are building up, it looks like there is going to be a more practical manifestation of the aforementioned scenario in the smartphone arena. Android may boast its million-figure-sales mark, but a recent survey by Appcelerator and IDC show the increasing shift of enterprise app developers from Android towards Apple.

When a similar survey was conducted about a year ago, the developer community was cited on who they think would take over the mobile enterprise market. The mood was well spread out then, with both Android and iOS grabbing 44% (nearly equal) interest among the developer community.

Fast-forward a year and things seem to have tangled a bit. In the aftermath of wide-spread concerns over Android app-piracy, malicious content and fragmentation, the mood among the developer community has swung largely from Android towards iOS.

The stats in the recently conducted survey show that nearly 52.2% developers named iOS as their first preference, while Android slipped conceivably from 44% to 37.5%. The decline though is not substantial; it unequivocally showcases the growing mood change among the developer community.

Apple flexing its muscle over Android is a cause of worry for the search-giant- Google; but for Microsoft- its show-time. In this infuriating battle (cat-fight) of smartphone supremacy, Microsoft might play the clever monkey and walk away with the cheese. (For record, Microsoft is already minting millions of dollars from Android Royalties and Microsoft surface is all set to revolutionize the tablet concept, which is bound to affect the iPad sales largely)

If you’re wondering how on earth would Microsoft benefit from this tug-of-war, here’s the dig:

Enterprise app developers are smart enough not to lay all their eggs in one basket and with Android virtually out of question, it would have to take resort of some alternative mobile computing platform.

This couldn’t have been better timed as Microsoft’s Windows 8 could be the perfect game-changer. Developers are reacting positively to the previews of Windows 8 and seem very interested in switching over to the newly developed mobile platform.

Saying that arrival of Windows 8 would trigger the decline of Android would be utterly preposterous, but it does ring the warning bells for Google. Perhaps, this might just be the beginning. Developers would not stick solely to Apple as they would be wary of their draconian tactics. What if Apple in the name of quality assurance starts dropping their apps too?

We very well know how Microsoft grabbed outright ascendancy in the personal computing world by encouraging third party developers to build applications on their platform. If the developer community is lured by Windows 8, they could possibly pioneer Microsoft’s renaissance in the smartphone segment.

Would Microsoft be allowed to play the clever monkey or is this just merely a credulous piece of obscure hypothesis?

Dock your thoughts in.

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Apple and Samsung Go At It Again with Patent Wars

After this whole litigation you’d probably agree with me when I say that Apple is one of the world’s secretive and mysterious companies. Android users and even some iOS users will rejoice as Apple has found out that there’s a price to pay when pushing its grievances against its current rival, Samsung Electronics in the federal court.

In the first few days of the patent trail this week, Apple has openly discussed how the company created both the iPhone and iPad, they continued to show early designs of both devices and described “intimate” information about its product team. Surprising isn’t it? The marketing chief of Apple, Phil Schiller, went into the court in San Jose, California on Friday to testify about the companies advertising budget (I honestly don’t know why this was necessary if it was just over a patent).

After Phil Schiller testified, it also showed glimpse into their marketing and customer strategy. An internal survey showed that 78% of iPhone owners purchase a case. People who are following this case closely began discussion on the survey through twitter and various blog posts. I think that the world’s quite surprised at their “supposed” internal studies.

Schiller, Apple’s senior vice president of world-wide marketing, revealed on Friday how much Apple actually spent on marketing the devices at the center of the case. He said that according to an internal document, Apple has spent over $647 million on advertising alone for the iPhone just in the United States when the device first released in 2007 to the first fiscal year in 2011. He went on to say that they spent around $457.2 million for the iPad when it released in 2010.

So far, a whole lot of the trial has concentrated on how Apple’s design teams came up with the idea for iPhones and iPads. Since Samsung brought up the documents that proved Apple copied their device off of Sony’s, it’s only obvious that this would be the center of attention. This whole litigation is about Apple trying to prove that Samsung had copied its designs (there’s a huge difference between the two) while Samsung is trying to prove that Apple was inspired by Sony’s designs. I’m honestly surprised that Sony hasn’t gotten in this yet.

Also on Friday, Scott Fostall, a senior vice-president who oversees the software used on Apples mobile devices, testified that in January of 2011, an Apple executive was in favor of the company creating a tablet with a 7-inch screen. As most know, Apple has generally been against anything that is smaller than its 9.7-inch iPad despite the reports that Apple is creating a smaller model.

Mr. Fostall said that Eddy Cue, head of Apple’s Internet service efforts, used a 7-inch Samsung tablet (oh the irony) for a while and sent an email to Tim Cook, Chief Executive of Apple, saying that he believed “there will be a 7-inch market and we should do one.” Fostall also testified that Apple in 2004 placed unusual rules on how it would be assembling a team to create the iPhone which was also known as “Project Purple” back then.

Fostall continued to say that the co-founder of Apple, Steve Jobs, told him that he couldn’t hire anyone outside of the company to work on the user interface, or the buttons and images that would appear on the screen. With that said, Steve Jobs found “superstars” from within the company and stated that he was to begin starting a “secret project” and wanted help. He remembers telling them that, “If you accept this role, you will work harder than you have ever worked in your entire life.” Now, this seems silly, but with the innovation that Apple had back then, I think it seemed necessary. Fostall continued to describe that they actually locked down one floor of the company building. It at first, had camera and keycard readers to increase the security regarding “Project Purple.” After the project was code-name he took it to himself to call the floor the “Purple Dorm.” What’s funny is that he also had put a sign up on the front door with the words “Fight Club” written on it which referred to the hit movie in which the characters were not allowed to take about what they were doing at all.

Fostall said that there were numerous challenges to creating and developing the iPhone because his teams had until then only worked with keyboards and mice, which was really the standard for most developers. “Every single part of the device had to be rebuilt for touch,” Fostall said. He also had told the court that the team working on “Project Purple” consisted of 1,000 people who would directly report to him. He said that when he holds “all-staff meetings” that number rapidly increases to around 2,000. That’s got to be one big conference room.

He continued to say that he invented a patent for “double-tapping” on Web pages because he was using a Prototype of the iPhone to surf the web when he realized that he was using a lot of time zooming and pinching the page to fit text on the screen.

“I realized that I had this incredibly powerful device, why can’t it figure out the right size for me?” he stated. With that, he challenged his team to make the iOS software automatically size the text to the center of the screen when he or anyone double-tapped around a Web page. I feel like this is a really silly patent. Sure, he invented it but is patenting something like that really necessary? I’d almost be happy to let people use that technology just because of its ease of use.

Earlier this week a 99-page document filed in the case revealed the earlier iPhone prototypes considered by the company. They dated back to as early as 2006. It showed a lot of bulky backsides and angled edges. Thankfully they crossed those out. Some other documents showed different variations on the iPad design too.

Christopher Stringer, the company’s first witness, walked through many of the different prototypes on Tuesday. He said that that the design team works around a table in a “kitchen,” translating different ideas to sketches and computer designs and then ultimately to 3-D Models. After Apple was asked how they got the final iPhone design, Stringer said that, “it was the most beautiful of our designs…When we realized what we got, we knew.” The iPhone almost didn’t get off the ground though. Stringer said even Steve Jobs had doubts Apple would be able to deliver the “Unprecedented” design.

In another part of Phil Schillers testimony, he discussed a customer survey of various iPhone purchasers. The issue of market research has been of a special interest to both Apple fans and watchers because of how Jobs maintained that the company didn’t rely on tools like Focus Group in figuring out how to create a new product.

Long before the trial opened, a May 2011 survey of iPhone owners was filed as evidence for some reason. The document showed, among various other things, that trusting in the company’s product or brand was a factor in buying decisions in countries that include both the United States and China. Schiller had testified that these surveys are very important “trade secrets” because while it is fairly easy to survey its own customers, it’s very, very difficult to survey a competitor’s customers. Information that wasn’t shared with the jurors is what has triggered a lot of the red lights and such. District Judge Lucy Koh told Samsung earlier this week that they were not allowed to introduce any documents that shows that the iPhone was inspired by Sony products which was an attempt to weaken Apple positions that the iPhone was an original design copied by Samsung.

This is all pretty ridiculous. I mean honestly, how does Samsung’s phones even remotely look like an Apple product? I think they’re just trying to eliminate their competition through backside ways instead of making the better product. In fact, they probably know that their product is becoming worthless because of how advanced the Android phones and tablets are becoming. I really can’t wait for them to start bullying ASUS now. Apple seriously needs to back off and let the people who are innovating the market get the spotlight. They haven’t been able to make something better than current Android phones because iOS isn’t an open platform.

I’m sure if they were to make it an open platform there would be a lot of things coming out of the wood work making some court cases irrelevant. I really don’t understand why this company is so focused on getting money out of supposed “damages.” People have preferences and a simple double tap on the screen shouldn’t be patented or have any right to be patented. Talk about limiting the creativity in the industry.

What do you think? Has this litigation finally gone off the deep end? Is it a worthless cause? Do you think that the court will rule in Apple’s favor or Samsungs?

source: NY Times

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Motorola And Verizon Send Out Questionaires To Select Verizon FIOS Customers, Tries To Gauge Feedback Of New Toy On The Way

 

It’s no secret that Verizon has major intentions to bring its FIOS service to Android devices. We first had a glimpse of this notion when Verizon announced its FIOS app for smartphones and tablets. Then we saw the always Verizon-friendly brand Motorola try to sneak out an Android TV tablet for TV rooms. Now there is actual proof indicating a WiFi-only tablet is on the way for Verizon FIOS subscribers. Apparently FIOS subscribers were sent a survey recently which sought some opinions and feedback of a new device which “may be available in the future”.  This device will feature Android 2.3 (sighs)– while allowing users to run a full assortment of apps and of course the ability to stream certain channels. All in all, all signs point to the Corvair finally becoming a reality.

Of course Motorola and Verizon are still trying to see how people feel about the device and whether it’s necessary or not. My guess is that many (if not all) subscribers wouldn’t mind having a new toy to play with. Let’s hope we see this thing sooner than later.

source: Engadget


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Half of Mobile Gamers Use Phones and Tablets as Primary Home Entertainment Console

PopCap recently conducted a survey of US and UK gamers showing around 50% of respondents preferred their phone to PC, console, or dedicated handheld gaming systems. For tablet owners, the result was a little more, at 57%. PopCap determined the most popular place for mobile gaming is in fact at home. 69% reported to play games on their phone at home on the couch (78% of tablet owners), 41% while watching TV (52% of tablet owners) and 57% while laying in bed (51% of tablet owners). In addition to that, PopCap is reporting 3% of those in the US questioned play mobile games while in houses of worship.

If you think about it, most of us live our daily lives either at work or at home. Since most of you can’t (or shouldn’t ;-) ) play on your phones at work, the statistic makes sense! I know for me personally, I game while I’m sitting on the couch and relaxing. So there you have it, hit the source link to see all the polling information and let us know where YOU game in the comments!

source: Information Solutions Group


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Half of mobile gamers use phones and tablets as primary home entertainment console

Half of mobile gamers use phones and tablets as primary home entertainment conso

A recent survey of U.K. and U.S. mobile gamers by PopCap shows that around 50% of respondents preferred their phone to PC, console, or dedicated handheld gaming console (like a  PSP or Nintendo DS). Tablet owners ranked a bit higher with 57%. Despite the portability that tablets and smartphones offer, 69% reported to play on their phones at home on the couch (78% among tablet owners), 41% while watching TV (52% for tablet owners), and 57% while in bed (51%). 10% of the 602 American respondents had played mobile games while in a place of worship, driving a car, and/or while watching a movie at a theater. The survey's sample size was a little over a thousand-strong – take that as representative or not as you will.  

With stuff like Ouya coming out of the woodwork, I'd be interested to see just how much Android manages to displace the traditional console gaming industry and which players are savvy enough to get with the times. So far, EA has done a great job of adapting to and addressing the mobile market, meanwhile Nintendo has been vocally against the app store model.

Will players really take to switching to mobile full-time, though? I know I've definitely spent less time on my Alienware since getting really involved with mobile games, but what about you guys? Is your Xbox getting jealous of your tablet?

Source: Information Solutions Group

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T-Mobile USA with Assurant Solutions Brings Mobile Phone Protection Program to Subscribers

T-Mobile USA in partnership with Assurant Solutions sets out to protect the mobile phones of T-Mobile subscribers in a new service called Monthly4G Handset Protection or MHP. MHP covers issues such as lost and stolen units, those that had been damaged by water and other accidents, as well as mechanical or electrical malfunctioning once the warranty has lapsed. MHP is aimed at those in the no-contract or prepaid plans who deserve equal security and assurance as customers on postpaid plans.

One of the factors that prompted T-Mobile to make the move was a recent survey that revealed that despite two out of five consumers in the U.S. experiencing problems such as a stolen, lost, or broken device, only 35 percent apply for insurance for these devices.

On the program, T-Mobile subscribers pay a small fee of $7 monthly once they get a new phone unit from T-Mobile USA that has a Monthly4G rate plan. Users may sign up for the service within fourteen days of buying the device from T-Mobile. Not all phones, however, may enrol in the offer. Apple iPhones, for instance, are not covered. Laptop sticks and mobile hotspots, though, are included in the service.

The $7 monthly fee will be paid on top of the monthly bill. This includes insurance for mechanical and accidental damages, while benefits for lost and stolen phones will be available for no extra charge. In these incidents, users are required to undergo a claims process that required approval. T-Mobile has made sure that this process is speedy and fuss-free to make things easy for consumers.

One can place a claim via mywirelessclaim.com any time of the day and any day of the week. A customer service phone number is likewise made available at limited hours. Upon approval, T-Mobile issues a deductible that costs as low as $25 to $130. This deductible is determined by the value of the consumer’s device.

To assist T-Mobile in facilitating the process, consumers are advised to prepare beforehand pertinent information such as their mobile number, its model, manufacturer, the Electronic Serial number otherwise known as the IMEI, and a debit card, credit card, or echeck.

via talk android

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Piper Jaffray finds developers prefer Apple over Android in recent flawed survey

In the ongoing battle of Android vs Apple, it’s clear who the winner is in terms of market share. Nothing is slowing Android down, but analysts are always trying to find something that points towards Android in a negative way. The latest comes from Piper Jaffray analyst Gene Munster who surveyed 100 developers about their thoughts on the different mobile platforms and Apple won hands down.

Out of 100 Apple developers, 55 of them built apps for Android as well. Of those 55 developers building for Android, 84% of them said iOS was best for ease of development. Only 5% of the them preferred Android with 2% favoring Windows, and 9% unsure. As to potential revenue, 64% of those also building for Android said iOS was the preferred OS and again only 5% preferred Android. The rest were unsure or were “uncomfortable” answering the question.

What is most concerning about this survey is that it was taken at Apple’s Worldwide Developers Conference last week. Are you kidding me? I would imagine that most developers at WWDC prefer Apple and that’s why they attended. I wonder if Munster will conduct the same survey at next week’s Google I/O? Most likely not, but would love to hear the results if anyone does.

source: forbes

 


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Is Android end nearing with the Apocalypse?

That’s not a rhetorical question. And frankly the anwer is.. Well, we too leave it till the end.

In a recent survey by IDC, reports are out that Android would no longer grow at the same mind-boggling pace, anymore.

However, with a market-share of 61%, it would still remain the most popular OS in the world. Hence, what it essentially means it won’t grow at the same pace it used to. It would near its saturation point by 2012 and would struggle to go beyond that market-stake. However, Android would still remain the single-most dominant OS for at least another 5 years (If the Apocalypse spares us, that is).

Interestingly, Microsoft’s Windows OS is tipped to overtake iOS by 2016 with a projected market share of 19.2% against Apple’s projected share of a mere 19.0% (which would have been much different had Mr Jobs been biting the fruit).

However, talking of Android, the IDC stats accredit the large growth of the most-smart OS largely to Samsung devices. Also, if experts are to be believed “Android stratification” would be increasing over the next 5 years as more and more gadgets would be releasing with newer version of Android OS.

 “The smartphone parade won’t be as lively this year as it has been so far. There will be a transition from mobile phones to smart-phones in a gradual but unabated fashion. That being said, however, smartphone growth will increasingly be driven by the triology  of smartphone operating systems, namely Android, iOS and Windows Phone 7.”- Restivo

Let’s do some basic number crunching and make this analytics a little more tangible to interpret. Android already has a 61% market-stake, with iOS grabbing a mere 20.5%. The difference is marginal, right? Pun intended. As per IDC reports, 1.7 billion handsets were shipped by the end of this year of which nearly 1 billion were Android smartphones. And despite the decline in projections, the number of handsets running Android is going to increase consistently. The projections only depict that the rate at which it has abounded would be decelerated.

But I guess that’s okay. We do not want an autocracy in the smartphone market as competition pushes innovation. However, saying that Android is on a decline this year would be naive. Apparently, it has just reached the point beyond which it cannot grow and that height is already too momentous to be undermined.

Things are not slowing down, they are just settling down. Enough said.

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Reminder: Win a tablet or smartphone with SwiftKey and Mobile Nations

Swiftkey Survey

Just a quick reminder, boys and girls, that you've got a little less than a week left to enter to win a device of your choice (up to $800 worth) just for taking a little survey from keyboard-maker Swiftkey. 

 

Head over to swiftkey.net/survey to begin, complete the survey. If you're one of the lucky three (yes, three) winners, you could get your hands on your dream phone or tablet, even if it doesn't run Android. In fact, even if you don't currently own a device that supports their kick-ass keyboard, SwiftKey still wants to hear from you, and you could still be a winner.

The survey is open internationally for smartphone and tablet owners aged 18 and over, and it runs until midnight on Wednesday, June 6.  Be sure to check SwiftKey's site for the full terms and conditions.

Head over to SwiftKey's survey page to get started!

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State of the Mobile Nations Survey: Phone buying habits

State of the Mobile Nations

Help Us Help You! In our ongoing quest to better serve our community, we want to gain a better understanding into your phone buying habits. Are you buying your next phone in store or online? On contract, off contract or pay as you go? Those are the kinds of questions we're asking on this one.

The survey will only take you two minutes or less. Thanks!

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comScore: Android now on 51 percent of smartphones, Samsung leading the pack

Android has grown its market share by close to 4 points since December, according to the latest report from comScore. In their latest survey of American mobile subscribers, which accounts for the first three months of 2012, the analytics firm found that Android held the majority share of the US smartphone market with 51 percent. The number was last tallied at 47.3 percent in December.

Driving Android’s growth has been none other than Samsung. The company ranked as the top mobile OEM with a 26 percent share when factoring in both smartphones and non-smartphones. The Korean manufacturer hasn’t shown much growth since December when their handsets accounted for 25.3 percent of the market, which was still good for first place. Following Samsung is LG — likely driven more by their feature phone offerings than smartphones  – and Apple. Samsung’s biggest rival did see good growth moving from a 12.4 percent share to 14 percent. Motorola and HTC round out the top manufacturers.

With the upcoming release of their Galaxy S3 flagship, Samsung is likely to continue the trend of market dominance. We can expect a good fight from Apple and their legion of loyal fans and HTC hopes to gain some ground with the release of the One series of Android handsets. With all the competition, it sure is a good time to be a smartphone buyer.

[via comScore]


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Ding Ding Ding, Survey Says – Google Is More Popular Than Facebook, Apple And Twitter As A Tech Brand

These are the days when a giant company who’s bread and butter is “search” has enough backing in both monetary and production as a brand to become more popular than tech companies like Apple and social media giants like Facebook and Twitter.  It’s anyone’s game these days and it certainly seems like a cutthroat business to stay one step ahead of the competition.  But Google, a company most noted for reinventing the wheel and actually making it better takes the polls.  In a survey conducted by ABC News and the Washington Post, staggering results revealed that Google beat out Facebook, Apple and the Big Tweet for most popular tech brand.  The results show that 82% of Americans held a good and favorable opinion of the search giant with 53% of them holding “strongly” favorable opinions.  There were only 9% of individuals who held an unfavorable opinion about the company.  Apple came in at a close second with 74% of which 13% had an unfavorable view of the fruity company and only 37% expressed a “strongly” favorable word.  Facebook came in at 58% and Twitter came in at a low 34% for favorable opinions.  FB had a whopping 28% rating for unfavorable opinions and Twitter had 36% in the unfavorable dept.  The survey ran from March 28th through the 1st of April and 1,007 adults took part in the study.  What would you’re numbers look like if you were given the opportunity to rate these companies?

source: Langer Research

 


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Motorola Xoom Wi-Fi Getting Another Soak Test

Well look at what just showed up. Looks like owners of the Motorola Xoom Wi-Fi are in for another soak test for “an early preview of a new software release,” which I can only assume is an update from the current Android 4.0.3 to maybe 4.0.4 or 4.0.5. Not sure what else it could be. It was only in January that the Xoom was updated to Ice Cream Sandwich.

Below is the email that was sent out to Xoom owners who are members of the Motorola Feedback Network. This email is pretty much their standard boilerplate message that goes out before a soak test starts.

Hi,

Thanks for joining the Motorola Feedback Network. We are inviting owners of the Motorola Wi-Fi Xoom to participate in an early preview of a new software release, and provide feedback. If you are not currently using a Motorola Wi-Fi Xoom, please excuse and ignore this email.

Click this link to take a short enrollment survey if you wish to take part. Note that you must be a member in good standing of the Motorola Owners’ Forums to be included. The registration window is can close without notice so please respond as quickly as possible.

This is a confidential test under the terms of the Motorola Feedback Network. Do not post any details or information about this on any public sites.

Thanks — please understand that start times are always fluid. We ask for your patience if you register but don’t hear from us right away.

Matt 
Motorola Owners’ Forums
Motorola Feedback Network

It’s updates like this that puts a check in the “pros” column of getting a pure Google Experience device. Anyone else get the email?


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Motorola Droid Pro soak test to begin shortly?

Droid Pro

A reader let us in on a message from Moto Matt about an upcoming soak test for the Motorola Droid Pro. It's the standard Motorola Feedback Network invite to participate, in case you've not seen one it looks a little like this:

Hi,

Thanks for joining the Motorola Feedback Network. We are inviting owners of the Motorola Droid Pro on Verizon to participate in an early preview of a new software release, and provide feedback. If you are not currently using a

Droid Pro, please excuse and ignore this email.

Click this link to take a short enrollment survey if you wish to take part.

Note that you must be a member in good standing of the Motorola Owners'
Forums to be included. The registration window is can close without notice so please respond as quickly as possible.

This is a confidential test under the terms of the Motorola Feedback Network. Do not post any details or information about this on any public sites.

Thanks — please understand that start times are always fluid. We ask for your patience if you register but don't hear from us right away.

Matt

Motorola Owners’ Forums
Motorola Feedback Network

Motorola like to carefully and slowly roll things out for testing, and if all goes well everyone should have access to an update shortly after. It's a smart method, and prevents problems with OTA's like we've seen in the past.

As for the update? The Droid Pro isn't on any short list to get Ice Cream Sandwich, so we imagine it will be a maintenance release with fixes for bugs, which can be just as important. We'll post further details as we uncover them, in the meantime hit the forums to discuss!

Thanks, anon!

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Droid 2 Software Update on the Horizon

The Motorola Droid 2 will be getting a software update, and this time it’s not the Droid 2 Global. Last week, we saw an OTA update for the Droid 2 Global. Now it’s the Droid 2‘s turn, and it’s possible that the update will be similar to what the Droid 2 Global received. We’ll have to wait for the official announcement to be sure.

The following email went out to the Motorola Feedback Network members:

Hi,

Thanks for joining the Motorola Feedback Network. We are inviting owners of the Motorola Droid 2 on Verizon to participate in an early preview of a new software release, and provide feedback. (Please note that this test is not for Droid R2D2.) If you are not currently using a Droid 2, please excuse and ignore this email.

Click this link to take a short enrollment survey if you wish to take part. Note that you must be a member in good standing of the Motorola Owners’ Forums to be included. The registration window is short so please respond as quickly as possible.

This is a confidential test under the terms of the Motorola Feedback Network. Do not post any details or information about this on any public sites.

Thanks — please understand that start times are always fluid. We ask for your patience if you register but don’t hear from us right away.

Matt
Motorola Owners’ Forums
Motorola Feedback Network

One thing we do know is that the Droid 2 won’t be seeing Ice Cream Sandwich, since it was absent from Verizon’s list of devices to be upgraded. Check back to Talk Android for more information on this update.

Thank you, William!


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StatCounter: Android web browser claims biggest user share

Android’s native web browser can now lay claim to being the most popular mobile browser, according to StatCounter‘s latest survey. Mapping use over the past year, Google’s mobile internet browser has grabbed around 23 percent of all users, up from just over 14 percent back in February 2011. The phone and tablet-based browser may have soaked up BlackBerry and Nokia users on its way to the top, with the two companies dropping browser share to six and 11 percent, respectively. Opera continues to hold its own, with a stable market share of around 21 percent throughout 2011, while the iPhone’s Safari isn’t far behind, notching up 20 percent by the end of last month. Conspicuous by its absence, Windows Phone’s Internet Explorer hasn’t made the table just yet and Google is surely hoping to see its mobile version of Chrome enter the table soon — presumably once it’s available on more than one device.

StatCounter: Android web browser claims biggest user share originally appeared on Engadget on Mon, 05 Mar 2012 03:17:00 EDT. Please see our terms for use of feeds.

Permalink TNW  |  sourceStatCounter  | Email this | Comments

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Intel powered, Orange branded smartphone headed to the UK?

UK based mobile network, Orange has a bit of history launching it’s own branded smart devices. Budget Android handsets such as the San Francisco and Monte Carlo have proven to be strong sellers and the recently announced Tahiti tablet looks set to follow that trend. If a recent rumour from Simon Hardy over at coolsmartphone is anything to go by, the intel toting Orange London is set to be the next in line.

In a post online, Simon stated “As an Orange customer, I was signed up to a marketing scheme of theirs called Better Together. This basically involves being asked to complete various surveys related to phones & plans, internet, adverts, etc. Today I completed a survey on what they claimed to be a phone that they will be introducing called the Orange London.” The picture above was sent to Simon on completion of the survey.

The first point of note is there is nothing in the information that confirms that the Orange London will actually be an Android handset. The softkeys at the bottom of the phone certainly look like a typical Android arrangement with home, back and multi-tasking clearly visible. What we can see are some fairly impressive specifications as well as some extremely bold claims. The 4.03″ gorilla glass smartphone boasts a powerful 1.6Ghz Intel processor, 8MP full HD camera and 16GB of internal storage all of which is not-too-shabby. Orange claim that the London will have “the highest browsing speeds vs. any other phone in the word” as well as an “amazing, one-of-a-kind, 8 megapixel full HD camera lets you capture up to 10 photos in less than a second! It can zoom 8 times & has the best ever phone camera stabiliser.”  Those are bold claims indeed and we’ll be keen to see this phone in action.

You can file this one under ‘rumour’ for the time being however with the World Mobile Congress just around the corner, we may not need to wait long to find out more.

source : coolsmartphone


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Intel-powered smartphone could head to Orange UK as the London

Intel is preparing to make a big splash in the world of Android over the next few weeks and months with Medfield. We have a feeling we’ll be seeing plenty of them at Mobile World Congress in a few weeks. Today new reports are coming out of an interesting but awesome sounding phone for Orange UK ingeniously named the London.

Most of the details remain unclear with nothing more than the above shown screenshot — which may or may not be fake. According to Coolsmartphone it was sent to an Orange subscriber after he completed a survey so we’ll take this with a grain of salt. It also looks to be a phone branded by Orange themselves but could easily be manufactured by LG or Huawei from the looks if it.

The interesting part is some of those crazy specs. The Intel Medfield mobile platform has a powerful 1.6 GHz processor and we know that, but the 8 megapixel camera capable of 10 pictures per second sure sounds impressive. Not to mention the best ever phone camera stabilizer and 8 times zoom. For now we don’t have any further details regarding this phone and it’s the first we’ve heard of it. We can expect plenty of Medfield devices to be on display at MWC 2012 so we’ll keep you up to date with anything and everything.

Do you have more details on some Intel Medfield devices? Feel free to drop us a comment or a tip!

[via Phandroid]


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Android 2.3 Gingerbread Running on 58% of Android Devices

 

Every two weeks Google releases the Android distribution numbers to the masses.  The biweekly survey reports what version of Android that a device is running when it accesses the Market.  Developers should note that a whopping 58 percent of devices are now running Android 2.3 Gingerbread.  This is especially important in determining which software version to prioritize when creating or updating applications.  Android 3.0 Honeycomb is currently at 3.4 percent, and Android 4.0 Ice Cream Sandwich is only at 1 percent.  It seems it will be a little while before they share in Android world domination.

In November of 2011, only 44 percent of devices were running Gingerbread.  What caused this large increase in a relatively short amount of time?  Perhaps a shiny new Android was the go-to gift during the holiday rush.  What do you think?

source: Google


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Shocking: 41% Of Teenagers Admit To Being Cyber Bullied On Their Handset

Fresh on the heels of revealing that a much smaller percentage of teenagers are sexting than we thought, the reverse is true for cyber bullying.

A new study of teenagers between the ages of 13-17 commissioned by Openet, has some shocking new details about cyber bullying. This isn’t like the old days where one playground beating and you brush your shoulders off, get up and have another day of school. Cyber Bullying has many faces and is often on-going. What’s worse is many teenagers of course don’t feel comfortable telling their parents about it, and without a bruise or a bloody lip many parents don’t know it’s going on.

More after the break
The survey revealed that 41% of teenagers were victims of cyberbullying while 25% of the victims admitted that they cyberbullied other kids as well.

Parents seem to have more control and access to seeing when their kids fall victim to cyberbullying via social networks like Facebook and Twitter. However, because phones are always with the owner, parents don’t see when cyberbullying takes to text messaging.

Cyber Bullies will call kids names, threaten them, send them inappropriate messages and pictures and circulate their cell phone numbers around so others can cyber bully as well. Again it’s hard for a victim of cyber bullying to get their phone number changed because that would result in having to tell their parents.

The Openet study also revealed that teenagers are texting a lot (we knew this right). Openet used 1800 text messages a month as a baseline for heavy texting. According to the study 23% of teenagers surveyed regularly crossed that threshold. Of course with more text messaging came more cyber bullying. The study revealed that 46% of those heavy texters were cyber bullying victims.

source: RWW

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Different survey says AT&T tops the US in customer service

Today Verizon announced that the folks at JD Power and Associates rank them right at the top in customer service and satisfaction here in the United States. While they were quick to announce the findings — they aren’t the only ones. A different survey has different results and the fine folks from Vocalabs claims AT&T actually tips the top spot instead.

One important note is while Verizon was number one overall according to JD Power, they actually ranked AT&T first in walk-in customer service over Verizon. Then you take the findings today from Vocalabs linked to above, where they surveyed phone-based customer service instead. Combine their findings of AT&T being at the top for phone based support, and JD’s comments on walk-in’s this could technically mean overall AT&T is the best.

Vocalab’s study found that AT&T has been steadily improving both as a company and in customers eyes, while others such as T-Mobile and Sprint have continued to drop. According to Vocalab’s AT&T ranked “Very Satisfied” by customers after phone based support 69% of the time. Compared to 60% for Verizon, 59% for Sprint and a lowly 48% for T-Mobile. Surveys like this can be looked at in many different ways, as not all customers have the same needs. With AT&T being top in phone support here, and top in walk-in’s by JD it is safe to say they tend to make most of their customers extremely happy. I’m wondering if you asked about actual cell service what these polls would look like.

So you tell us. How is your experiences with AT&T? Would you rank them Very Satisfied like 69% of callers did last year?


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Android users have the most one-night stands, says Match.com

This image has no alt text

According to a recent Match.com survey of Canadian smartphone users, folks owning an Android device just can’t seem to keep it in their pants. Compared to iPhone and BlackBerry users, fans of Google’s mobile platform are the most likely to put out on a first date. 62 percent of the Android users polled said that it only took one date before doing the proverbial deed. Compare that to 57 percent of iPhone users and 48 percent of prudish BlackBerry users. Those with Android devices also ranked highest for one-night stands, with 55 percent of users saying they have performed that walk of shame. The survey also concluded that those with a preference towards Android have used online dating services to a greater degree than other smartphone owners. 72 percent of Android lovers have visited a dating website.

So is that a Galaxy Note in your pocket or are you just happy to see me? Do Match.com’s statistics paint an accurate picture of the average Android user?

[via VentrueBeat]


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Android app developer is looking for answers, take a minute and help

Android Market

Android application developers work hard and don't get nearly enough appreciation.  As you see mentioned just about everywhere, it's the application support that makes or breaks a mobile platform, so their job is pretty important.  Luckily, we're in good shape with Android, a look at the huge number of apps in just the official Android Market will confirm.  But there's more than sheer numbers.  We all want applications and games that offer just the right features, at the right level of performance, and at the right price.  Here's a chance for you to help.

Android application developer go6game has a short survey in the Android Central forums, and he'd like a little feedback.  The questions are simple enough to answer, but I can see how the data he collects from this would help create games and apps that are not only more popular (Android app developers deserve to make a good living people), but work better and offer the features we want.  The questions he's asking are easy enough, consisting of things like how you discover and recommend apps to others.  Downloading apps from the Market is something every one of us does daily.  I think it's a great idea, and I know plenty of us will take the time to help out.

Apps don't write themselves, and quality apps certainly take a lot of thought and hard work to bring to market.  When an application developer takes the time to ask us just what we're looking for, the least we can do is tell him.  Hit the link below and do your part — better apps and games will be the result, and who doesn't want that?

A bit of market research; Android Central forums

 

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